Murmur is a small program your company is installing on your laptop. It quietly uses spare power — the moments your computer would otherwise be idle — to help your team run things like risk calculations and machine learning models. It doesn't touch your files, doesn't watch what you do, and gets out of the way the moment you need your computer back.
Your IT team sent you an email with a link that looks something like install.your-company.com/setup. Clicking that link opens a page with one button: Install. The link is unique to you and expires in 24 hours, so it's safe even if a coworker accidentally sees it.
If you're not sure the email is real, ask your IT team before clicking. It should come from someone on your help-desk team or an address ending in your company's domain.
You'll only do this once. Murmur stays installed quietly in the background after that — you don't need to launch it, sign in, or check on it.
Click the link your IT team sent. It opens a page on your company's Murmur server — a single screen with your name and an Install button.
That button downloads a small file called bootstrap.exe. It's about 2 MB and takes a second or two to download.
Double-click bootstrap.exe (in your Downloads folder, or click it from the browser's download bar). Windows may ask if you're sure — that's normal for any new program.
Windows will pop up a blue box asking “Do you want to allow this app to make changes to your device?” This is Windows's standard prompt for installing any program. Click Yes.
The installer does its work. When it's done, you can close the browser and go back to whatever you were doing. No restart needed. No icon to launch. You're finished.
This is the part most people want to know first. Murmur is not monitoring software. It uses spare computing power, period. Here's the line.
You shouldn't have to think about Murmur after it's set up. But if you ever want to look under the hood, here's where to find it.
Open Settings → Apps → Installed apps and look for Murmur. You can also see it in Task Manager under Background processes when work is happening. If you don't notice anything, that's by design.
You don't need to. Murmur pauses itself the moment you start using your computer for something demanding — opening a video call, launching a game, switching to battery. If you want to pause it manually, ask IT and they can do it remotely.
Open Settings → Apps → Installed apps, find Murmur, click the three-dot menu, and choose Uninstall. Or ask IT to remove it from your machine remotely.
Closing your laptop puts Murmur to sleep with everything else. It only does work when your computer is awake and plugged in. Travel and home WiFi are fine — it only talks to your company's own server, when there's connectivity.
If yours isn't here, your IT help desk can answer it — or use the contact form.
No. Murmur is designed to use only the power your computer isn't already using. The moment you launch a video call, a game, a heavy spreadsheet, or anything that needs the processor, Murmur pulls back automatically. If you ever notice slowdown that you can trace to Murmur, tell your IT team — that's a bug they want to fix.
No. Murmur pauses itself the moment your laptop unplugs and runs on battery. It only does work while you're plugged in.
It uses very little network. Murmur sends and receives small amounts of data, mostly only when you're on your work network. If your IT team has configured it to skip metered connections (the default), it won't do work over your phone hotspot at all.
Yes — everything works exactly the same as before. Closing the lid sleeps the whole computer. Murmur picks up where it left off when you open it again, only if you're plugged in and not actively using the machine.
Nothing breaks. Your computer goes back to exactly how it was before. Your IT team will get a notification that the device dropped off, and they may follow up to ask if there was a problem — but you won't lose any of your own work, files, or settings.
No. Murmur cannot see your screen, your keystrokes, your files, or which apps you're using. The only information it sends back to the server is the kind of math work it just finished — the same way Windows Update reports that an update succeeded. It does not have the technical capability to monitor you, even if someone tried to make it.
Companies need a lot of computing power for things like risk simulations, model training, and overnight reporting. Renting that power from a cloud provider is expensive, and it sends company data offsite. Your IT team is using the spare power on the laptops the company already owns — which is cheaper and keeps everything in-house.
Your company's IT help desk is the first stop. They can pause Murmur on your machine remotely, look at the logs, or remove it entirely. If you're not sure who to ask, the email you got from IT will have a contact address.
This page is for the people whose laptops you're enrolling. The full deployment guide — license activation, MDM packaging, fleet console, and console URLs — lives in the docs site.